Our Mental Health Professionals

Agnieszka Szymanowicz-Yalcin, M.Ed., RP

Registered Psychotherapist

Agnieszka believes that every person is unique and an expert of their own life experience. Therefore, she adopts an integrative approach in counselling to aid in addressing client’s challenges. She tailors her approaches according to the client’s needs, and this includes humanistic, client centered, cognitive-behavioral, dialectical-behavioral, multicultural, developmental philosophies, narrative, solution focus, brief, positive psychology, mindfulness base stress reduction, motivational interviewing, anti-oppressive, empowerment and trauma informed lens within community perspective to promote healing and strengthen resiliency. Agnieszka aims to approach individuals with compassion, flexibility, and non-judgment to support their growth, healing process and improving quality of life.

She offers counselling in both Polish and English. She has completed a Master’s Degree in Education with specialization in counselling psychology. She is a full member of the Collage of Registered Psychotherapist of Ontario, CRPO.

Amira Nazarali, MSW, RSW

Registered Social Worker, Psychotherapist

Amira is a Registered Social Worker with the Ontario College of Social Workers and Social Service Workers, and a member of the Ontario Association of Social Workers. She approaches counselling from humanistic and existential perspectives, which means that she views clients as innately having the inner resources to confront challenges, gain insight into themselves, pursue their self-determined goals, and create greater meaning and purpose in their lives.

Amira sees her role as providing clients with support, some appropriate tools, and an enabling environment for them to engage in their own individual process of growth. She strives to approach her clients with warmth, empathy, acceptance, authenticity and an appreciation of the uniqueness of every individual’s lived experience in the world.  She believes strongly in collaborative, anti-oppressive and trauma-informed practice.

To best suit the individual needs of each of her clients, Amira draws upon a range of approaches and therapeutic models. These include Cognitive Behavioural Therapy, Solution-Focused Brief Therapy, Narrative Therapy, Acceptance and Commitment Therapy, Mindfulness-Based Approaches and Positive Psychology. She is open to working with clients of all ages, but has specific experience working with youth and young adults as they grapple with concerns such as depression, anxiety, social and interpersonal challenges, academic and workplace stress, and as they navigate personal identity, life changes and adjustments.

Amira completed her graduate degree in social work at the University of Toronto. She also holds a graduate degree in public health from the London School of Hygiene and Tropical Medicine in the UK, with a specific interest in equity and social determinants of physical and mental health. Before her counselling role, she spent time working in the global health and humanitarian assistance field.

Aya El Balaa, MA, RP

Registered Psychotherapist

Aya aims to provide a warm, judgement-free, and supportive space where the client feels safe and understood. She provides an empathetic presence that allows clients to be their authentic self and feel cared for and validated. Aya works with clients to help them identify their goals. She then works closely with her clients in developing strategies and skills that highlight their resilience and strengths. She helps them regulate their emotions and provides them with tools to help them cope with stress, improve their relationships, and bring about the desired change in their lives. 

Aya is an integrative therapist using modalities such as Emotion Focused Therapy, Narrative Therapy, and Cognitive Behavioural Therapy, tailoring the approaches to meet the clients’ therapeutic needs. 

Aya works as part of the Refugee and Newcomer program as well as the Adult Individual program to help people who are experiencing clinical issues in relation to stress, anxiety, depression, adjustment in life transitions, self-esteem, separation, intimate partner violence, and more.  

Aya offers counselling in both Arabic and English. She has completed a Masters Degree in Counselling and Spirituality. She is a Registered Psychotherapist Qualifying with the College of Registered Psychotherapists of Ontario (CRPO). 

Evelyn Wong, MSW, RSW

Registered Social Worker, Psychotherapist

In her work with individuals and families, Evelyn provides a person-centred, non-judgmental and compassionate space to explore and navigate a range of life experiences including critical illnesses, addictions, grief and loss, interpersonal relationships, stress, anxiety, depression, and suicidal ideations.

Evelyn views her role to be that of a co-navigator in the process of psychotherapy. Her goal is to journey with individuals and families in their quest to reconnect with what is most important to them, with a focus on promoting resilience and growth for each individual and family that she works with.

Practicing from Narrative Therapy and Attachment-Based frameworks, Evelyn also draws on other therapeutic modalities (Emotionally Focused, Feedback-Informed, Trauma-Informed, Dialectical Behaviour Therapy-Informed, and Internal Family Systems) to help individuals and families chart their own roadmap from where they are to where they would rather be.

Evelyn holds a Master’s Degree in Social Work from Carleton University and a One-Year Training Certificate in Narrative Therapy from Dulwich Centre, Australia. Evelyn is a Registered Social Worker in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) and is also a member of the Ontario Association of Social Workers (OASW).

Ingrid Wright, MA, CCC, RP (Qualifying)

Registered Psychotherapist (Qualifying)

Ingrid uses a warm, compassionate, person-centred and strength-based therapeutic support. She believes that a trusting therapeutic relationship is foundational and strives to create a safe space for clients. She draws from therapeutic approaches such as Cognitive Behavioural Therapy (CBT), Narrative Therapy and Solution-Focused Therapy with the aim of helping her clients navigate through life’s challenges and reach their goals. She has experience working with adult individuals, children, couples, and families.

Ingrid offers counselling in both English and Spanish. She completed a Master of Arts in Counselling with a concentration in Mental Health and Marriage & Family Therapy. She is a Canadian Certified Counsellor (CCC) with the Canadian Counselling and Psychotherapy Association (CCPA) and a Registered Psychotherapist (Qualifying) with the College of Registered Psychotherapist of Ontario (CRPO).

Jennifer Munroe, MSW, RSW

Registered Social Worker, Psychotherapist

Jennifer is passionate about supporting children, youth, and their families by using an attachment-based lens to rebuild trust and strengthen connectedness between children, youth, and their parents. Jennifer works collaboratively through a strengths-based and client-directed approach to support youth and family engagement. She listens closely to identify individual and family strengths, and supports clients to use these strengths to achieve the goals that are co-developed in session.

Jennifer has experience supporting clients with anxiety, depression, social-emotional difficulties including attention deficit hyperactivity disorder, behavioural challenges, substance use, and harm to self and/or others. She has also worked with families who have experienced separation/divorce and/or have custody and access concerns, as well as with adopted and blended families.

Jennifer has worked in a variety of settings including community and hospital-based children’s mental health agencies, residential treatment homes, and within the criminal justice system. She has supported clients from diverse and marginalized populations who have experienced the ecological impacts of mental health, substance use, and intergenerational trauma.

Jennifer incorporates multiple modalities within her counselling approach, including: Emotion-Focused Family Therapy, Developmental Dyadic Psychotherapy, Dialectic Behaviour Therapy, Trauma-Informed Cognitive Behavioural Therapy, Narrative Therapy and Motivational Interviewing. Jennifer maintains a trauma-informed lens with all clients.

Jennifer completed her MSW at the University of Queensland in Australia. She also has a Master’s degree in Criminology from Simon Fraser University in Vancouver, where she specialized in attached-based interventions. Jennifer is a Registered Social Worker and is a member of the Ontario College of Social Workers and Social Service Workers and the Ontario Association of Social Workers.

Layla Matar, MA, RP

Registered Psychotherapist

Layla’s key importance is creating a safe space for clients to feel comfortable and relaxed to open up and unpack throughout their therapeutic journey. She brings a warm, non-judgmental approach to her sessions and seeks to be a caring witness to her clients and their stories. She wants her clients to feel safe and accepted for their full selves.

Layla uses an integrative and collaborative approach by drawing from different therapy and counselling theories; her work is tailored to best meet her clients’ needs. The approaches Layla uses help guide her clients to discover their hidden strength and resilience. Layla works with her clients’ strengths to support them in unpacking and exploring the issues and distress that bring them to therapy. The key therapeutic approaches which inform her practice are Cognitive Behavioural Therapy (CBT), Dialectical Behavioral Therapy (DBT), Narrative Therapy, Art Therapy, Emotionally Focused Couple Therapy (EFCT), and Psychobiological Approach to Couple Therapy (PACT).

Layla is experienced in working with adult individuals and couples. Her experience involves working with depression, anxiety, trauma, self-development, childhood wounds, interpersonal relationships, and relationship conflicts.

Layla is a Registered Psychotherapist with the College of Registered Psychotherapists of Ontario (CRPO). She graduated from Saint Paul University with her Master’s in Counselling and Spirituality and has a Graduate Diploma in Couple Counselling and Spirituality.

Marina Andrawis, MSW, RSW

Registered Social Worker

Marina has worked at Jewish Family Services (JFS) since the end of her placement, she started as a summer student. She has had the opportunity of working with the Refugee and Vulnerable Newcomer (RVN) team providing counselling services to youth and adults in the Arabic language. She has experience working with seniors, caregivers, at risk youth, racialized individuals, persons with disabilities and individuals dealing with intimate partner violence (IPV).

Marina strives to create a warm, welcoming and non-judgmental space for clients to be able to share their stories and feelings without hesitation. Marina approaches work with clients with a collaborative, strength based and trauma informed lens. Marina uses different modalities based on the client needs: Narrative therapy, Cognitive Behavioral Therapy, and Solution-focused brief therapy.

Marina holds a bachelor of Sociology and religious studies and a Master of Social Work, as well as a Social Service Worker Diploma. She is a registered social worker with the Ontario College of Social Workers and Social Service Workers, and a member of the Ontario Association of Social Workers.  Marina has worked in a variety of settings within the field of social services for 5 years.

Marwan Abou Diwan, MSW, RSW

Registered Social Worker, Psychotherapist.

Marwan A. Diwan is an internationally educated social worker who holds a Master’s degree in Social Work and Educational Counselling, as well as a Bachelor’s degree in Religious Sciences. He also has a Master’s degree in Living Languages/Translation and offers counseling services in English, French, Arabic, and Spanish. Additionally, he provides clinical consultation and supervision to other clinicians in the community.

Marwan is experienced in working with adult individuals and groups dealing with a wide range of emotional and psychological issues. His areas of specialty and interest include interpersonal relationships, depression, anxiety, self-esteem issues, trauma/PTSD, grief and loss, chronic mental health and Refugee and Vulnerable Newcomers, LGBTQ+, People living with HIV and identity-related issues.

Marwan is trained with a range of therapeutic models including, Humanistic approach, Narrative Therapy, EMDR, Hypnosis, Drama Therapy, etc. In collaboration with the individuals, he works with, Marwan tailors a personal care plan to assist individuals in returning to a place of health, ease, balance and comfort. Marwan work is person-centred and strength-based and respects everyone for who they are and who they want to become. Marwan’s working philosophy is that the individual’s inner and external resources are the main drives for their recovery and will help them in achieving meaningful change in their life.

In his home country, Lebanon, Marwan has combined his clinical counselling work with other professional activities with the Danish law enforcement agencies in the fields of anti-radicalization, communication, leadership, and other soft skills areas.

Matthieu Kim, MSW, RSW

Registered Social Worker, Psychotherapist.

Matthieu is a Registered Social Worker in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) and is also a member of the Ontario Association of Social Workers (OASW), who practices on the traditional, unceded territories of the Anishinaabe Algonquin nation. As a settler of this land, Matthieu is aware of the negative systemic impacts of colonialism, and how these historic and current wrongdoings can hinder a person’s ability to thrive in society.

In his work with children, youth, and their families, Matthieu looks to support individuals through a person centred lens and aims to build a therapeutic relationship by working collaboratively with clients to help guide them as they take the steps necessary to achieve their goals. In his practice, Matthieu draws from multiple modalities, both Western and those rooted in non-Western knowledge. Primarily, Matthieu draws from Dialectic Behaviour Therapy, Trauma-Informed Cognitive Behavioural Therapy, Narrative Therapy, and Emotion-Focused Family Therapy.

Matthieu has been privileged enough to have honed his practice in a variety of settings including community and healthcare-based children’s mental health organizations, as well as within the education system here in Ottawa. During these experiences, he supported individuals with anxiety, depression, personality disorders, self-harming behaviors, as well as social-emotional difficulties including attention deficit hyperactivity disorder, and behavioral challenges. Throughout his career Matthieu has worked with individuals who historically have been identified as marginalized and he has found success in taking the stance of informed not knowing and hopes to bring cultural humility to these relationships.

Matthieu completed his MSW at Carleton University in Ottawa. He also has a bachelor’s degree in Honors Psychology from the University of Guelph, where he specialized in Child and Family Studies.