Our Mental Health Professionals

Agnieszka Szymanowicz-Yalcin, M.Ed. (Psych), RP

Registered Psychotherapist

Agnieszka believes that every person is unique and an expert of their own life experience. Therefore, she adopts an integrative approach in counselling to aid in addressing client’s challenges. She tailors her approaches according to the client’s needs, and this includes humanistic, client centered, cognitive-behavioral, dialectical-behavioral, multicultural, developmental philosophies, narrative, solution focus, brief, positive psychology, mindfulness base stress reduction, motivational interviewing, anti-oppressive, empowerment and trauma informed lens within community perspective to promote healing and strengthen resiliency. Agnieszka aims to approach individuals with compassion, flexibility, and non-judgment to support their growth, healing process and improving quality of life.

She offers counselling in both Polish and English. She has completed a Master’s Degree in Education with specialization in counselling psychology. She is a full member of the Collage of Registered Psychotherapist of Ontario, CRPO.

Amal Ahmed, MA, RP (Qualifying)

Registered Psychotherapist (Qualifying)

Amal’s foremost focus is to provide a safe, warm, and validating therapeutic space where clients can feel heard and understood. She uses an integrated approach to help bring awareness and emotional processing and pulls from narrative and attachment family therapies with the hope of expanding on client’s strengths.

Amal has experience working with a variety of clinical issues, such as depression, anxiety, burnout, life-transitions, and relationship challenges. She has also worked with individuals struggling with anger, school difficulties, and strenuous family dynamics.

Amal is a Registered Psychotherapist (Qualifying) and has completed a Master’s Degree in Counselling and Spirituality.

Aya El Balaa, MA, RP (Qualifying)

Registered Psychotherapist (Qualifying)

Aya aims to provide a warm, judgement-free, and supportive space where the client feels safe and understood. She provides an empathetic presence that allows clients to be their authentic self and feel cared for and validated. Aya works with clients to help them identify their goals. She then works closely with her clients in developing strategies and skills that highlight their resilience and strengths. She helps them regulate their emotions and provides them with tools to help them cope with stress, improve their relationships, and bring about the desired change in their lives. 

Aya is an integrative therapist using modalities such as Emotion Focused Therapy, Narrative Therapy, and Cognitive Behavioural Therapy, tailoring the approaches to meet the clients’ therapeutic needs. 

Aya works as part of the Refugee and Newcomer program as well as the Adult Individual program to help people who are experiencing clinical issues in relation to stress, anxiety, depression, adjustment in life transitions, self-esteem, separation, intimate partner violence, and more.  

Aya offers counselling in both Arabic and English. She has completed a Masters Degree in Counselling and Spirituality. She is a Registered Psychotherapist Qualifying with the College of Registered Psychotherapists of Ontario (CRPO). 

Dalia Wood, MA, RP

Registered Psychotherapist

Dalia’s primary therapeutic focus aims at creating a safe and comfortable space for clients to feel heard and supported facilitating the unfolding of stories. She believes that clients are the authors of their own story. Some of Dalia’s strengths are active listening, positive regard to the client’s journey and history, and prioritizing resiliency and client’s strengths.

Dalia specializes in working with individuals who are experiencing concerns related to depression and anxiety, life-changing transitions, intimate partner violence, school difficulties, bullying and self-image issues.

Dalia’s work is informed by modalities such as Narrative Therapy and Cognitive Behavioural Therapy, Dialectical Behavioral Therapy and Solution-focused brief therapy.

She offers counselling in both Arabic and English. Dalia has completed a Master’s Degree in Spiritual Care and Psychotherapy. She is a full member of the College of Registered Psychotherapists of Ontario, CRPO.

Evelyn Wong, MSW, RSW

Registered Social Worker, Psychotherapist

In her work with individuals and families, Evelyn provides a person-centred, non-judgmental and compassionate space to explore and navigate a range of life experiences including critical illnesses, addictions, grief and loss, interpersonal relationships, stress, anxiety, depression, and suicidal ideations.

Evelyn views her role to be that of a co-navigator in the process of psychotherapy. Her goal is to journey with individuals and families in their quest to reconnect with what is most important to them, with a focus on promoting resilience and growth for each individual and family that she works with.

Practicing from Narrative Therapy and Attachment-Based frameworks, Evelyn also draws on other therapeutic modalities (Emotionally Focused, Feedback-Informed, Trauma-Informed, Dialectical Behaviour Therapy-Informed, and Internal Family Systems) to help individuals and families chart their own roadmap from where they are to where they would rather be.

Evelyn holds a Master’s Degree in Social Work from Carleton University and a One-Year Training Certificate in Narrative Therapy from Dulwich Centre, Australia. Evelyn is a Registered Social Worker in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) and is also a member of the Ontario Association of Social Workers (OASW).

Florence Mak, M.A., C. Psych. Assoc.

Licensed Psychological Associate

Florence is a Psychological Associate registered with the Ontario College of Psychologists. Her clinical practice is guided by cognitive behavioural therapy (CBT) while integrating principles and tools from solution-focused therapy, motivational interviewing, dialectical behavioural therapy (DBT), acceptance and commitment therapy (ACT), and mindfulness based cognitive therapy. Florence believes that each client is an expert of their own experience and therefore tailors her approach to meet their unique needs. She provides a non-judgmental, supportive, warm and empathetic environment. This setting allows for collaboration with clients to promote personal growth and help them reach their treatment goals

Florence has nearly ten years of experience treating those with a wide range of difficulties, from mild everyday stress to more complex conditions. Florence provides evidence-based treatment to adults with a wide range of presenting concerns. Florence has worked in counselling services in post-secondary institutions and a family health team providing individual and group psychotherapy. When Florence is not working, you will find her travelling, skiing, spending time with her family and dog.

Jennifer Grindon, M.Ed., RP (Qualifying)

Registered Psychotherapist (Qualifying)

As a therapist, Jennifer aims to provide clients with a safe and supportive space where they can slow down and connect to themselves. She believes that each person has the innate resources to grow and heal when they feel seen and supported. Jennifer encourages her clients to explore how their past experiences are affecting their current life, with the intention of moving toward a satisfying life with meaningful connections.
Jennifer uses an integrative, collaborative therapeutic approach. She predominately works from psychodynamic, attachment, and emotion-focused lenses to support both individuals and couples. However, she understands that each individual and couple is unique, and therefore, she works to tailor her therapeutic approach to meet each client’s unique needs.
Jennifer has experience working with a wide variety of clinical challenges, such as depression, anxiety, trauma, self-esteem, chronic illness, grief, and relationship challenges.

Jennifer has a special interest in supporting couples in healing from a variety of challenges, including infidelity and conflict. She provides a safe and non-judgmental space to help couples improve their ability to communicate, and to better understand and meet each other’s needs. Jennifer’s main goal in couple’s work is to help couples understand their relational dynamics, to help them change patterns of disconnection and hurt and move toward deeper levels of attunement, understanding, and connection.
Jennifer is a Registered Psychotherapist (Qualifying) who graduated from the Univerisity of Ottawa’s Master’s in Education- Counselling Psychology program. Jennifer has worked in mental for over ten years and has experience working in community, hospital, private and school settings.

Jennifer Moanda, M.Ed., RP (Qualifying)

Registered Psychotherapist (Qualifying)

Jennifer graduated from the University of Ottawa where she completed her M.Ed in Counselling Psychology. She is currently a Registered Psychotherapist (Qualifying) with the College of Registered Psychotherapists of Ontario (CRPO) and she is also a Canadian Certified Counsellor. 

Jennifer’s therapeutic approach is informed primarily by Cognitive Behavioural Therapy, Rational Emotive Behaviour Therapy, Client-Centered Therapy and Solution Focused Therapy. Jennifer strives to create a warm, welcoming and non-judgemental environment for clients where they will be able to explore their concerns in-depth while developing strategies to increase their sense of well-being. 

In her professional experience, Jennifer has had the opportunity of working in an addictions setting, providing both individual and group therapy.  Jennifer also holds an Applied Suicide Intervention Skills Training (ASIST) Certificate as well as a Facilitator’s Certificate for SMART Recovery.  She has extensive experience working within an Employee Assistance Program and supporting clients with a variety of issues, including: anxiety, depression, grief, interpersonal & relationship challenges, mental health concerns, workplace stress and crisis intervention.

Jennifer is bilingual and provides counselling services in both French and English. She believes that clients possess the most knowledge about their own experiences and can create the change they want to see in their lives. With that frame of mind, Jennifer approaches psychotherapy as someone who accompanies clients on their journey towards their therapeutic goals and offers them insight & knowledge to help guide as needed. 

Katherine Marr, MA, RP, CCC, Registered Psychotherapist

Clinical Manager, Centre for Children, Youth, and Families

Katherine believes that we, as human beings, are beautifully complex and perfectly imperfect. In her work, she holds the intention of helping people reduce their sense of overwhelm, increase their sense of belonging, find freedom from their suffering, improve their relationships with self and others, and improve their overall quality of life.

Katherine has been working in the mental health and social service field for over twenty years, with most of that time focused within the child, youth, and family service sector. She began her career as a child and youth care worker and programs coordinator in schools, community agencies, youth mental health treatment centres, as well as detox and addiction recovery programs. She has now been practicing counselling and psychotherapy in Ottawa since 2011 and has grown her career to include working directly with adults of all ages, as well as managing mental health services and providing clinical supervision to other therapists. Katherine is equally experienced in working people who suffer from complex, unresolved traumas as she is in working with people who are seeking support in acute moments of suffering or when they simply can’t see the solutions to their problems clearly.

Katherine holds a master’s degree in counselling psychology from the Adler School of Professional Psychology in Vancouver, B.C. She is a Registered Psychotherapist (RP) with the College of Registered Psychotherapists of Ontario (CRPO) and a Canadian Certified Counsellor (CCC) with the Canadian Counselling & Psychotherapy Association (CCPA). In addition, Katherine is a Certified Yoga Therapist with the International Association of Yoga Therapists (IAYT), a mindfulness and meditation teacher, and is nearing the end of her practitioner training in Somatic Experiencing with Somatic Experiencing International. In her work with children, youth, and their families, she relies on her foundational training in Adlerian psychology and incorporates a variety of other approaches in which she is trained, such as Systems Theory, Collaborative Problem Solving/ Collaborative & Proactive Solutions (CPS), Non-Violent Communication (NVC), Positive Discipline, and Positive Youth Development.

Kelly Firth, MA, RP (Qualifying)

Registered Psychotherapist (Qualifying)

Kelly uses a warm, empathetic, and client-centred approach in her work. She aims to create a compassionate and non-judgemental space and to empower her clients to achieve their unique goals. Kelly uses an integrative and collaborative approach by drawing from various therapeutic approaches, such as Narrative Therapy, Cognitive Behavioural Therapy (CBT), Psychodynamic theory, Internal Family Systems, and Emotionally Focused Couple Therapy (EFCT). Kelly collaborates with each client, tailoring her approach to meet their therapeutic needs.

Kelly is experienced in working with adult individuals and couples. Her areas of experience include working with anxiety, depression, trauma/PTSD, addiction, grief and loss, interpersonal relationships, and relationship conflict. Kelly is a LGBTQ2+ positive and kink-friendly counsellor and aims to honour the experience of all of her clients.

Kelly received her Master’s degree in Counselling and Spirituality with a specialization in Couple and Family Counselling from Saint Paul University and her Bachelor’s degree in Psychology from the University of Ottawa. She is also a Registered Psychotherapist (Qualifying) with the College of Registered Psychotherapists of Ontario (CRPO).