Carmen’s educational journey includes a five-year program in Education, majoring in science and minor in counselling from the University of Chile and a master’s degree from the University of Ottawa. In addition, Carmen completed a three-year post-graduate program to become a Gestalt Psychotherapist at the Gestalt Institute of the National Capital. Furthermore, Carmen completed the one-year Advanced Clinical Supervision Certificate at the prestigious School of Social Work, Smith College, Massachusetts, USA.
Carmen has worked extensively in the field of cross-cultural counselling supporting newcomers to Ottawa for over twenty years, first as a counsellor and later as clinical supervisor and program manager. She has been instrumental in developing and sustaining resources in the community to make Ottawa a more inclusive and welcoming city highlighting the mental health needs of immigrants and refugees settling in Ottawa. She has trained and mentored dozens of students and young clinicians interested in developing cross-cultural counselling skills and has collaborated closely with other service providers such as lawyers and teachers.
Carmen believes in the power of active listening and unconditional positive regard as a first step to silently acknowledge the client presence and willingness to trust and engage in a therapeutic process that builds a positive model of a relationship with oneself and with others regardless of where the person is from or the present circumstances.
Carmen is keenly interested in listening to people’s experiences and how the cultural/social norms and the individual uniqueness shape the person’s evolving identity and the capacity to reach their potential. Carmen uses many of the well-known counselling approaches such as Cognitive-Behavioral Therapy, Emotion Focus Therapy and Narrative Therapy supplemented by a socio-cultural perspective that uniquely reflects the client’s preferences. Carmen is bilingual (English/Spanish) and works with individuals and couples.
Dalia’s primary therapeutic focus aims at creating a safe and comfortable space for clients to feel heard and supported facilitating the unfolding of stories. She believes that clients are the authors of their own story. Some of Dalia’s strengths are active listening, positive regard to the client’s journey and history, and prioritizing resiliency and client’s strengths.
Dalia specializes in working with individuals who are experiencing concerns related to depression and anxiety, life-changing transitions, intimate partner violence, school difficulties, bullying and self-image issues.
Dalia’s work is informed by modalities such as Narrative Therapy and Cognitive Behavioural Therapy, Dialectical Behavioral Therapy and Solution-focused brief therapy.
She offers counselling in both Arabic and English. Dalia has completed a Master’s Degree in Spiritual Care and Psychotherapy. She is a full member of the College of Registered Psychotherapists of Ontario, CRPO.
Jennifer is passionate about supporting children, youth, and their families by using an attachment-based lens to rebuild trust and strengthen connectedness between children, youth, and their parents. Jennifer works collaboratively through a strengths-based and client-directed approach to support youth and family engagement. She listens closely to identify individual and family strengths, and supports clients to use these strengths to achieve the goals that are co-developed in session.
Jennifer has experience supporting clients with anxiety, depression, social-emotional difficulties including attention deficit hyperactivity disorder, behavioural challenges, substance use, and harm to self and/or others. She has also worked with families who have experienced separation/divorce and/or have custody and access concerns, as well as with adopted and blended families.
Jennifer has worked in a variety of settings including community and hospital-based children’s mental health agencies, residential treatment homes, and within the criminal justice system. She has supported clients from diverse and marginalized populations who have experienced the ecological impacts of mental health, substance use, and intergenerational trauma.
Jennifer incorporates multiple modalities within her counselling approach, including: Emotion-Focused Family Therapy, Developmental Dyadic Psychotherapy, Dialectic Behaviour Therapy, Trauma-Informed Cognitive Behavioural Therapy, Narrative Therapy and Motivational Interviewing. Jennifer maintains a trauma-informed lens with all clients.
Jennifer completed her MSW at the University of Queensland in Australia. She also has a Master’s degree in Criminology from Simon Fraser University in Vancouver, where she specialized in attached-based interventions. Jennifer is a Registered Social Worker and is a member of the Ontario College of Social Workers and Social Service Workers and the Ontario Association of Social Workers.
Marianela brings warmth, gentleness and an ability to provide a safe environment conducive to self-directed growth and wellbeing. She believes that people deserve kindness, understanding and support as they navigate new chapters and challenges in their lives.
Marianela works with the Refugee and Vulnerable Newcomers program and offers a wealth of experience supporting Immigrants, Newcomers and Refugees in both Spanish and English. She holds an integrative person-centred, anti-oppressive approach with a cross-cultural perspective and a deep commitment to Social Justice. She is strained and use techniques from, Gestalt therapy, Somatic Experiencing Trauma Therapy, Self-compassion Focused Therapy, CBT, Art and Play Therapy and Narrative therapy.
Marianela works primarily with adult clients experiencing issues such as symptoms of depression, anxiety, grief and loss, relational challenges and traumatic stress. Marianela also specializes in domestic violence prevention, parenting skills and pre/post immigration & cultural issues.
Marianela holds a Master’s Degree in Education and Counselling, is a Registered Psychotherapist with the College of Registered Psychotherapists of Ontario and is member of the Canadian Counselling and Psychotherapy Association. In her home country, Venezuela, Marianela combined her clinical counselling work with other professional activities at Universidad Pedagógica Experimental Libertador, as a professor and social researcher of family, community and education.
Nadeen believes that people always resist their trauma using their personal strengths and resources and that with compassion, empathy, self-acceptance, and the support of a therapist, survivors can write their lives in terms that they prefer.
Nadeen is a counsellor in the Refugees and Vulnerable Newcomers program and supports individuals as they transition to and settle in Canada. She offers counselling both in Arabic and English.
Nadeen works with adult clients experiencing depression, anxiety, and those who have gone through trauma, including war trauma, sexual abuse, and intimate partner violence. Her therapeutic approach is multicultural, as she believes that taking into account the context in which people grew up and live is an important factor in the healing process. She believes that this is especially necessary for working with a diverse clientele, especially those who migrated from different countries and cultures, as they balance and redefine their identity. Through a Feminist Narrative framework, Nadeen supports clients as they expand their resilience, learn to improve their relationship with their body, draw on personal meanings, and re-write their experience.
Nadeen is also an Intake counsellor for the Refugees and Vulnerable Newcomers program. Being the first contact with clients interested in our counselling services, she tries to understand the clients’ stories, goals and needs to ensure they receive the services they are looking for.
Nadeen has a Master’s Degree in Education, with a specialization in Counselling Psychology. She is also a Canadian Certified Counsellor and is a member of the College of Registered Psychotherapists of Ontario.
Pamyna provides a warm, safe, nurturing, and non-judgmental space where her client’s can explore and understand the patterns that keep them stuck while building new habits that align with their future self. Pamyna draws from Psychodynamic Theory and a trauma-informed lens to understand her clients. She also pulls from a variety of evidence-based therapies such as Cognitive Behavioural Therapy (CBT), Narrative Therapy, Strength Based, and Internal Family Systems.
Pamyna’s aim is to help her clients discover their true self, values, needs, strengths, and learn to set boundaries so they can begin living a life that feels authentic and meaningful. As a Registered Psychotherapist (Qualifying), Pamyna provides individual therapy to adults and her experience includes working with issues of self-esteem, anxiety, depression, co-dependency, past trauma, relationship issues, grief, and existential questions.
Pamyna is a graduate of Saint Paul University and holds an MA in Counselling, Spirituality and Psychotherapy.
Sabine works in the Refugees and Vulnerable Newcomers program, providing social and insightful emotional support and counselling to address both the immediate and long-term psychological needs of refugees and newcomers. She has experience working with immigrants and has a sensitive awareness about their life experience which fosters a better understanding of their needs and focuses on building a trusting therapeutic relationship. By understanding the complexity of a migration journey, Sabine makes sure she creates a comfortable and safe environment for clients to feel supported and heard. Sabine’s strengths are practicing active listening, her unconditional positive regard and her capacity to always prioritize the client’s well-being.
Sabine uses various therapy models in her practice such as Narrative Therapy, Cognitive Behavior Therapy, Dialectical Behavior Therapy, elements of Play Therapy and Client Centered Therapy from a culturally sensitive perspective. Sabine has experience working with individuals and families; providing counselling in areas including depression, anxiety, grief and loss, anger management, relationship distress, migration, those who have gone through traumatic events and other life transitions. She also works with youth and children who experience difficulties in managing their emotions.
Sabine is a graduate from the University of Ottawa who has a Master’s Degree in Counselling Psychology and previously a Bachelor’s Degree in Psychology. She is a member of the Canadian Counselling and Psychotherapy Association and offers counselling services in multiple languages such as French, Spanish, English, and Creole.
Sara works from a strength-based approach and invites each client to explore and discover their inner strengths, resilience and problem-solving skills. She is knowledgeable of the structural and societal factors that could pose as barriers that may impact a person’s ability to thrive. Sara meets clients where they are in their journey and collaborates with them as they navigate their healing process. She is passionate about social justice and social inequalities in health.
Sara’s clinical practice incorporates Narrative Therapy, Anti-Oppressive Practices, Cognitive Behavioral Therapy techniques and aspects of Mindfulness from a culturally sensitive and Trauma-Informed approach. She provides counselling to individuals adults facing a wide variety of emotional and psychological challenges in their lives. Sara has worked in a variety of community settings and has extensive experience assisting clients to navigate the different social services, housing, and welfare systems. Throughout her profession in social services, she has worked with seniors, adults with chronic illness, as well as newcomers and immigrants’ parents.
Sara completed her Master of Social Work at The University of Ottawa and is a Registered Social Worker in good standing with the Ontario College of Social Workers and Social Service Workers and is a member of the Canadian Association of Social Workers. Sara provides counselling in multiple languages including French, English and Arabic.
Sarah provides counselling to individuals facing a wide variety of emotional and psychological challenges in their lives. With compassion, caring and acceptance, Sarah’s strength lies in building strong therapeutic relationships with her clients. She strives to support clients to draw from their inner strength and wisdom to help foster positive change in their lives. Sarah creates a safe and open environment to assist with a variety of challenges including anxiety, depression, interpersonal issues, domestic violence, grief/loss, and postpartum difficulties. She welcomes opportunities to work with people from diverse backgrounds and cultures and is LGBTTIQQ+ positive.
Sarah collaborates with each client, tailoring her approach to meet their therapeutic needs. Her practice draws from Narrative, Attachment, Feminist, and Cognitive-Behavioural Theories, and is Trauma-Informed. She is passionate about social justice and poverty reduction. She has worked in a variety of community settings and has extensive experience assisting clients to navigate the different social services, housing, and welfare systems.
She completed her Master of Social Work at Wilfrid Laurier University, is a Registered Social Worker in good standing with the Ontario College of Social Worker and Social Service Workers and is a member of the Ontario Association of Social Workers.
Shannon’s collaborative, intuitive, and compassionate approach makes connecting with clients one of her greatest strengths. She offers a supportive environment where clients feel heard. Shannon believes that a central part of her role as a therapist is to evoke, within each individual, their own inner wisdom, strengths, resources, and values, while also supporting them in making connections between their family of origin experiences, lived experiences, social location, and the issues they face, in order to facilitate healing, growth, and change.
Shannon works with individuals, couples, and families and has trained in Emotionally Focused Couples/Family Therapy. She has also completed Beginning I in the Somatic Experiencing® Method of Trauma Resolution. Shannon’s clinical practice is differentiated based on client diversity and needs but is heavily informed by Attachment, Psychodynamic, Feminist, and Narrative Theories, while also incorporating Mindfulness strategies. Her use of these approaches is grounded in an understanding of trauma and the multiple possible paths to healing. In her work with couples, Shannon supports partners to develop an understanding of their interactions, and to shift from reactivity to responses that are connected and attachment affirming. She believes that when attachment needs are met, couples have the capacity to resolve the problems/issues they face together.
Shannon has a Master’s Degree in Social Work and is a Registered Social Worker in good standing with the Ontario College of Social Workers and Social Service Workers. She also has a Bachelor’s degree in Education and is an Ontario Certified Teacher. Her experiences working with children, youth, and adults with exceptionalities, in a teaching role, has provided her with sound knowledge and understanding of the challenges and issues facing these individuals within the school system and work environments.