Our Mental Health Professionals

Carmen Urbina, M.Ed., RP

Clinical Manager, The Refugees and Vulnerable Newcomers Program

Carmen’s educational journey includes a five-year program in Education, majoring in science and minor in counselling from the University of Chile and a master’s degree from the University of Ottawa. In addition, Carmen completed a three-year post-graduate program to become a Gestalt Psychotherapist at the Gestalt Institute of the National Capital. Furthermore, Carmen completed the one-year Advanced Clinical Supervision Certificate at the prestigious School of Social Work, Smith College, Massachusetts, USA.

Carmen has worked extensively in the field of cross-cultural counselling supporting newcomers to Ottawa for over twenty years, first as a counsellor and later as clinical supervisor and program manager. She has been instrumental in developing and sustaining resources in the community to make Ottawa a more inclusive and welcoming city highlighting the mental health needs of immigrants and refugees settling in Ottawa. She has trained and mentored dozens of students and young clinicians interested in developing cross-cultural counselling skills and has collaborated closely with other service providers such as lawyers and teachers.

Carmen believes in the power of active listening and unconditional positive regard as a first step to silently acknowledge the client presence and willingness to trust and engage in a therapeutic process that builds a positive model of a relationship with oneself and with others regardless of where the person is from or the present circumstances.

Carmen is keenly interested in listening to people’s experiences and how the cultural/social norms and the individual uniqueness shape the person’s evolving identity and the capacity to reach their potential. Carmen uses many of the well-known counselling approaches such as Cognitive-Behavioral Therapy, Emotion Focus Therapy and Narrative Therapy supplemented by a socio-cultural perspective that uniquely reflects the client’s preferences. Carmen is bilingual (English/Spanish) and works with individuals and couples.

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Dalia Wood, MA, RP

Registered Psychotherapist

Dalia’s primary therapeutic focus aims at creating a safe and comfortable space for clients to feel heard and supported facilitating the unfolding of stories. She believes that clients are the authors of their own story. Some of Dalia’s strengths are active listening, positive regard to the client’s journey and history, and prioritizing resiliency and client’s strengths.

Dalia specializes in working with individuals who are experiencing concerns related to depression and anxiety, life-changing transitions, intimate partner violence, school difficulties, bullying and self-image issues.

Dalia’s work is informed by modalities such as Narrative Therapy and Cognitive Behavioural Therapy, Dialectical Behavioral Therapy and Solution-focused brief therapy.

She offers counselling in both Arabic and English. Dalia has completed a Master’s Degree in Spiritual Care and Psychotherapy. She is a full member of the College of Registered Psychotherapists of Ontario, CRPO.

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Ingrid Wright, MA, CCC, RP (Qualifying)

Registered Psychotherapist (Qualifying)

Ingrid uses a warm, compassionate, person-centred and strength-based therapeutic support. She believes that a trusting therapeutic relationship is foundational and strives to create a safe space for clients. She draws from therapeutic approaches such as Cognitive Behavioural Therapy (CBT), Narrative Therapy and Solution-Focused Therapy with the aim of helping her clients navigate through life’s challenges and reach their goals. She has experience working with adult individuals, children, couples, and families.

Ingrid offers counselling in both English and Spanish. She completed a Master of Arts in Counselling with a concentration in Mental Health and Marriage & Family Therapy. She is a Canadian Certified Counsellor (CCC) with the Canadian Counselling and Psychotherapy Association (CCPA) and a Registered Psychotherapist (Qualifying) with the College of Registered Psychotherapist of Ontario (CRPO).

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Jennifer Munroe, MSW, RSW

Registered Social Worker, Psychotherapist

Jennifer is passionate about supporting children, youth, and their families by using an attachment-based lens to rebuild trust and strengthen connectedness between children, youth, and their parents. Jennifer works collaboratively through a strengths-based and client-directed approach to support youth and family engagement. She listens closely to identify individual and family strengths, and supports clients to use these strengths to achieve the goals that are co-developed in session.

Jennifer has experience supporting clients with anxiety, depression, social-emotional difficulties including attention deficit hyperactivity disorder, behavioural challenges, substance use, and harm to self and/or others. She has also worked with families who have experienced separation/divorce and/or have custody and access concerns, as well as with adopted and blended families.

Jennifer has worked in a variety of settings including community and hospital-based children’s mental health agencies, residential treatment homes, and within the criminal justice system. She has supported clients from diverse and marginalized populations who have experienced the ecological impacts of mental health, substance use, and intergenerational trauma.

Jennifer incorporates multiple modalities within her counselling approach, including: Emotion-Focused Family Therapy, Developmental Dyadic Psychotherapy, Dialectic Behaviour Therapy, Trauma-Informed Cognitive Behavioural Therapy, Narrative Therapy and Motivational Interviewing. Jennifer maintains a trauma-informed lens with all clients.

Jennifer completed her MSW at the University of Queensland in Australia. She also has a Master’s degree in Criminology from Simon Fraser University in Vancouver, where she specialized in attached-based interventions. Jennifer is a Registered Social Worker and is a member of the Ontario College of Social Workers and Social Service Workers and the Ontario Association of Social Workers.

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Jesse Henneberry, MA, RP, CCC

Registered Psychotherapist

Jesse is a Registered Psychotherapist (RP) with the College of Registered Psychotherapists of Ontario (CRPO) and a Canadian Certified Counsellor (CCC). He holds a master’s degree in Counselling and Spirituality from Saint Paul University and has worked with The Counselling Group since 2011 as a member of the adult individual team. In his practice he supports individual adults who present with a broad range of concerns including trauma (both current and historical), grief, anxiety, depression, life transitions, relationship stress, addictions, and anger management.

The primary therapeutic modalities that he draws upon in his work with clients include narrative therapy, existential therapy, attachment therapy, interpersonal therapy, and cognitive behavioral therapy. He strives to bring a calm and relaxed energy to all his work with clients, working collaboratively, and at a pace that is respectful to all those with whom he meets.

In addition to being on the adult individual team, since 2014 he has also worked at the agency’s walk-in counselling clinic—as a therapist seeing clients who access the clinic, and as a clinical supervisor providing clinical support to both therapists on the team and to therapists-in-training.

He has a wide breadth of experience in various non-profit public mental health settings, including previously working as a therapist at an Employee Assistant Program (EAP), and as a therapist in a Partner Assault Response (PAR) program—a program funded by the Ontario Ministry of the Attorney General for clients who have been charged with a domestic assault and mandated to attend counselling as per probation conditions.

A lifelong learner in the field of psychotherapy, he frequently attends workshops and reads books on the process of psychotherapy to continually refine his practice. He has published articles in international academic journals on the topic of grief and bereavement, was a teaching assistant and guest lecturer in a Psychopathology and Assessment course in the University of Ottawa’s MA Counselling Psychology program, and, more recently, he has conducted research on the how therapists support clients in co-constructing preferred identities in the context of brief narrative single session therapy.

Prior to his work as a psychotherapist, he completed a bachelor’s degree in Criminology and Criminal Justice at Carleton University and subsequently worked in various front-line social service settings across Ottawa. These included advocacy groups supporting victims of violent crime, a homeless shelter, and as a volunteer in the Ottawa Civic Hospital’s ICU family lounge where he provided emotional support to families with loved ones in the Intensive Care Unit.

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Marina Andrawis, MSW, RSW

Registered Social Worker

Marina has worked at Jewish Family Services (JFS) since the end of her placement, she started as a summer student. She has had the opportunity of working with the Refugee and Vulnerable Newcomer (RVN) team providing counselling services to youth and adults in the Arabic language. She has experience working with seniors, caregivers, at risk youth, racialized individuals, persons with disabilities and individuals dealing with intimate partner violence (IPV).

Marina strives to create a warm, welcoming and non-judgmental space for clients to be able to share their stories and feelings without hesitation. Marina approaches work with clients with a collaborative, strength based and trauma informed lens. Marina uses different modalities based on the client needs: Narrative therapy, Cognitive Behavioral Therapy, and Solution-focused brief therapy.

Marina holds a bachelor of Sociology and religious studies and a Master of Social Work, as well as a Social Service Worker Diploma. She is a registered social worker with the Ontario College of Social Workers and Social Service Workers, and a member of the Ontario Association of Social Workers.  Marina has worked in a variety of settings within the field of social services for 5 years.

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Michaella James, MA, RP (Qualifying)

Registered Psychotherapist (Qualifying)

Michaella aims to provide a safe and compassionate environment, one where empathy, unconditional positive regard and even humour, come together to help clients feel comfortable in the therapeutic relationship. Using this as a foundation, Michaella assists clients in gaining new insights into their experiences, generating new perspectives, and learning skills to foster their desired outcomes.

Michaella uses an integrative approach which draws on various modalities such as narrative therapy, cognitive-behavioural therapy (CBT), acceptance and commitment therapy (ACT), and mindfulness, among others. In doing so, she is able to tailor her therapeutic approach to meet each client’s unique needs.

Michaella is experienced in working with individuals (aged 12+). Her areas of experience include helping people navigate life transitions, anxiety and depression, interpersonal relationships, self-esteem and stress. She also has experience working with individuals experiencing and/or healing from domestic violence and abuse.

Michaella received her Bachelor of Science degree in Psychology, Neuroscience and Behaviour from McMaster University, and subsequently completed her Master’s degree in Counselling Psychology at the University of Ottawa. Michaella is registered with the College of Registered Psychotherapists of Ontario (CRPO) as a Registered Psychotherapist (Qualifying).

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Sabine Jean, M.Ed.

Registered Psychotherapist (Qualifying)

Sabine works in the Refugees and Vulnerable Newcomers program, providing social and insightful emotional support and counselling to address both the immediate and long-term psychological needs of refugees and newcomers. She has experience working with immigrants and has a sensitive awareness about their life experience which fosters a better understanding of their needs and focuses on building a trusting therapeutic relationship. By understanding the complexity of a migration journey, Sabine makes sure she creates a comfortable and safe environment for clients to feel supported and heard. Sabine’s strengths are practicing active listening, her unconditional positive regard and her capacity to always prioritize the client’s well-being.

Sabine uses various therapy models in her practice such as Narrative Therapy, Cognitive Behavior Therapy, Dialectical Behavior Therapy, elements of Play Therapy and Client Centered Therapy from a culturally sensitive perspective. Sabine has experience working with individuals and families; providing counselling in areas including depression, anxiety, grief and loss, anger management, relationship distress, migration, those who have gone through traumatic events and other life transitions. She also works with youth and children who experience difficulties in managing their emotions.

Sabine is a graduate from the University of Ottawa who has a Master’s Degree in Counselling Psychology and previously a Bachelor’s Degree in Psychology. She is a member of the Canadian Counselling and Psychotherapy Association and offers counselling services in multiple languages such as French, Spanish, English, and Creole.

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Sarah Alderwick, MSW, RSW

Registered Social Worker, Psychotherapist

Sarah provides counselling to individuals facing a wide variety of emotional and psychological challenges in their lives. With compassion, caring and acceptance, Sarah’s strength lies in building strong therapeutic relationships with her clients.  She strives to support clients to draw from their inner strength and wisdom to help foster positive change in their lives. Sarah creates a safe and open environment to assist with a variety of challenges including anxiety, depression, interpersonal issues, domestic violence, grief/loss, and postpartum difficulties. She welcomes opportunities to work with people from diverse backgrounds and cultures and is LGBTTIQQ+ positive.

Sarah collaborates with each client, tailoring her approach to meet their therapeutic needs. Her practice draws from Narrative, Attachment, Feminist, and Cognitive-Behavioural Theories, and is Trauma-Informed. She is passionate about social justice and poverty reduction. She has worked in a variety of community settings and has extensive experience assisting clients to navigate the different social services, housing, and welfare systems.

She completed her Master of Social Work at Wilfrid Laurier University, is a Registered Social Worker in good standing with the Ontario College of Social Worker and Social Service Workers and is a member of the Ontario Association of Social Workers.

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