Our Mental Health Professionals

Agnieszka Szymanowicz-Yalcin, M.Ed. (Psych), RP

Registered Psychotherapist

Agnieszka believes that every person is unique and an expert of their own life experience. Therefore, she adopts an integrative approach in counselling to aid in addressing client’s challenges. She tailors her approaches according to the client’s needs, and this includes humanistic, client centered, cognitive-behavioral, dialectical-behavioral, multicultural, developmental philosophies, narrative, solution focus, brief, positive psychology, mindfulness base stress reduction, motivational interviewing, anti-oppressive, empowerment and trauma informed lens within community perspective to promote healing and strengthen resiliency. Agnieszka aims to approach individuals with compassion, flexibility, and non-judgment to support their growth, healing process and improving quality of life.

She offers counselling in both Polish and English. She has completed a Master’s Degree in Education with specialization in counselling psychology. She is a full member of the Collage of Registered Psychotherapist of Ontario, CRPO.

Amal Ahmed, MA, RP (Qualifying)

Registered Psychotherapist (Qualifying)

Amal’s foremost focus is to provide a safe, warm, and validating therapeutic space where clients can feel heard and understood. She uses an integrated approach to help bring awareness and emotional processing and pulls from narrative and attachment family therapies with the hope of expanding on client’s strengths.

Amal has experience working with a variety of clinical issues, such as depression, anxiety, burnout, life-transitions, and relationship challenges. She has also worked with individuals struggling with anger, school difficulties, and strenuous family dynamics.

Amal is a Registered Psychotherapist (Qualifying) and has completed a Master’s Degree in Counselling and Spirituality.

Aya El Balaa, MA, RP (Qualifying)

Registered Psychotherapist (Qualifying)

Aya aims to provide a warm, judgement-free, and supportive space where the client feels safe and understood. She provides an empathetic presence that allows clients to be their authentic self and feel cared for and validated. Aya works with clients to help them identify their goals. She then works closely with her clients in developing strategies and skills that highlight their resilience and strengths. She helps them regulate their emotions and provides them with tools to help them cope with stress, improve their relationships, and bring about the desired change in their lives. 

Aya is an integrative therapist using modalities such as Emotion Focused Therapy, Narrative Therapy, and Cognitive Behavioural Therapy, tailoring the approaches to meet the clients’ therapeutic needs. 

Aya works as part of the Refugee and Newcomer program as well as the Adult Individual program to help people who are experiencing clinical issues in relation to stress, anxiety, depression, adjustment in life transitions, self-esteem, separation, intimate partner violence, and more.  

Aya offers counselling in both Arabic and English. She has completed a Masters Degree in Counselling and Spirituality. She is a Registered Psychotherapist Qualifying with the College of Registered Psychotherapists of Ontario (CRPO). 

Marwan Abou Diwan, MSW, RSW

Registered Social Worker, Psychotherapist

Marwan A. Diwan is an internationally educated social worker who holds both a Master’s degree in Social Work and Educational Counselling and a Bachelor’s degree in Religious Sciences. He holds a Master’s degree in Living Languages / Translation as well and offers counselling in English, French, Arabic and Spanish.

Marwan is experienced in working with adult individuals and groups dealing with a wide range of emotional and psychological issues. His areas of specialty and interest include interpersonal relationships, depression, anxiety, self-esteem issues, trauma/PTSD, grief and loss, chronic mental health and Refugee and Vulnerable Newcomers, LGBTQ+, People living with HIV and identity-related issues.

Marwan is trained with a range of therapeutic models including, Humanistic approach, Narrative Therapy, EMDR, Hypnosis, Drama Therapy, etc. In collaboration with the individuals, he works with, Marwan tailors a personal care plan to assist individuals in returning to a place of health, ease, balance and comfort. Marwan work is person-centred and strength-based and respects everyone for who they are and who they want to become. Marwan’s working philosophy is that the individual’s inner and external resources are the main drives for their recovery and will help them in achieving meaningful change in their life.

In his home country, Lebanon, Marwan has combined his clinical counselling work with other professional activities with the Danish law enforcement agencies in the fields of anti-radicalization, communication, leadership, and other soft skills areas.